Refund Policy

Last Updated: March 4, 2026

Thank you for subscribing to Voice Star. We value your satisfaction and strive to provide you with the best online experience possible. We aim to provide a fair and transparent refund policy that protects both our users and the integrity of competition entries.

Eligibility for Refunds

Refunds may be granted under the following circumstances:

Verified technical issues that prevent app access or subscription use
Failure of Voice Star to deliver purchased subscription features

Non-Refundable Situations

Refunds are generally not provided for:

Change of mind after subscription activation
Completed or ongoing competition submissions
Partial subscription periods already used
Issues caused by the user's device, network, or failure to meet app requirements
Promotional or discounted subscription purchases

Subscription Renewal and Cancellations

Subscriptions renew automatically unless canceled
Canceling a subscription stops future charges but does not generate a refund for the current billing period
Users maintain access to premium features until the end of the already-paid term

How to Request a Refund

To request a refund, users must:

Contact the Voice Star support team through the in-app Help Center or our support email (support@voicestar.app)
Provide subscription details: full name, subscription date and the description of the issue
Allow up to 07 business days for review and response

Refund Processing

Approved refunds will be issued via the original payment method
Processing times may vary depending on your payment provider
Voice Star reserves the right to decline refund requests that do not meet policy criteria

Policy Updates

Voice Star may update this refund policy to comply with legal requirements or improve transparency. Any changes will be communicated through the app or official website.